07-12-2022 02:18 PM
In the office, we have a Google Nest security camera. I'd like to know whether there's a way to grant access to someone without being able to delete the files.
07-19-2022 12:03 PM
Hey there,
Restarting and factory resetting your Google Nest camera or doorbell will have different results:
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.
You can find this information, plus additional information on this process here.
Best Regards,
Brad
07-22-2022 04:56 PM
Hey liza_lumayag,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Appreciate the help, Brad.
Thanks,
Archie
07-25-2022 04:06 AM
Hi there,
We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Steve