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Download a video section not in an event section

jmccaslin
Community Member

I want to save a section of video from my nest camera that did not register as an event.  I don't see any camera footage (or devices) when logging on to nest on my computer.  I see it all on google home, but that only allows me to download events.  Is there any way I can save that section before it expires in 10 days?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@jmccaslin 

Sadly, the new Google Nest cameras and doorbells released starting in the fall of 2021 lack the ability to manually edit video clips because Google Nest chose to make them work ONLY in the Google Home app and NOT in the Google Nest app OR on the home.nest.com website.

That is sad since they record 24/7 and keep for ten days.  Thanks for responding.

aatienza
Community Specialist
Community Specialist

Hey jmccaslin,

 

I appreciate the help, MplsCustomer. I'm dropping by to ensure that everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve