Google Nest

[Moranddra]

Hi, I don't know if I'm in the right place ... Today I noticed on my billing statement that I was charged for 'Google Nest'.

I have a thermostat & a Google camera ... that being said ... I don't think I have ever signed up for anything. I've tried to get a phone number to call their support center but other than that useless automated section, I have been unable to find a number to call!  Can anyone help me?

Thank You ... Moranddra

[David_K]

Go to all 4 links below: 

https://play.google.com/store/account/orderhistory
https://pay.google.com/payments/home#oneTimePurchase
https://play.google.com/store/account/subscriptions
https://pay.google.com/payments/home#subscriptionsAndServices

Do you see Nest Aware here? Did you recently purchase a Google product? 

If unauthorized charges are not listed anywhere on the above web pages, then Google is not involved. Possibly your payment card was stolen, cloned, or used without authorization or knowledge. You should report any unauthorized charges to your bank or credit card company.

If the charges do show up in the linked pages above and are related to Google Play purchases, you can report unauthorized transaction(s) to Google by filling out this form. The form warns you to "Check whether a family member or friend used your payment method to make the purchase. They can lose the ability to pay using Google after your claim is verified."

Another option is to contact the Google Pay support team. Further information on how to dispute, report, or cancel a payment is in this help centre article.