Google account recovery

[Ashwin2]

hello there,
I am writing this message as I have lost access to my google account (main account) due to a possible hacking. When I tried to recover my account is seems that it has been logged out of all the other devices and the recovery email and my recovery password has been changed. I even tried reaching out for this via X(twitter) and guess what? They are ignoring my post even after 14hrs. I also registered a legal google case (CASE ID 2-5892000038151) still no response. I have a lot of services linked to that email too. I am hoping that someone from here would at least help me.

[zayllee11]

I’ve seen others with similar issues and sometimes it just takes a bit longer to hear back, especially with legal cases. Hopefully someone from the Google team sees this soon and helps out. Stay strong!

[Ashwin2]

Thank you, I hope that too.

[EduardoN]

Hi @Ashwin2,

Thank you for contacting the community regarding the access issue with your main account. I understand an unauthorized password change is preventing you from getting in. Recognizing how important this account and its linked services are, I sincerely apologize for the situation and any frustration it has caused.

I would like to inform you that the case has already been forwarded to the correct team so they can contact you as soon as possible.

@zayllee11, thank you for sharing that information about this situation; it is helpful for everyone!

Keep me posted.

Best regards,

Eduardo

[zayllee11]

Welcome!