Google doorbell

[IndiyanaTick]

Hi there. So I have my doorbell set up and if keeps going offline. I ended up resetting and connecting but now it’s back offline and I don’t know how to turn it on? The wifi connection is right next to the front door and it is not a connection issue. 

[David_K]

There's good article on how to troubleshoot this:

Troubleshoot offline Nest camera or doorbell - Google Nest Help

Refer to the "Your camera or doorbell keeps disconnecting and you get a lot of offline notifications" section. Let us know how you get on!

[Jaycee1]

I also have the same problem. Continually having to reset and going offline for no apparent reason. So frustrated

[Juni]

Hi folks, 

Thanks for reaching out, Has anyone tried the steps provided in the link davidking posted? If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni