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Google home does not open the shutters

Atreyus
Community Member

Hello everyone, I come straight to the point, I don't know how, but google home manages to close the shutters, manage the bulbs correctly but absolutely cannot, as the title suggests, OPEN the shutters ..

I have tried to change idiom as enable or disable but it says this feature has not been configured

I read around that it was the fault of the name consisting of 3 words but mine only have 2 names, kitchen shutter, living room shutter etc.

Even from the home app, to make them open I have to press the single button that shows me twice for each roller shutter, there are no 2 buttons one up and one down as in the "smart life" app ..
The switches are these:
https://www.amazon.it/dp/B07TM9NMJN/ref=cm_sw_r_apan_glt_i_PW2F87JVFW5FV5KMA1PN?_encoding=UTF8&psc=1

Thanks a lot to everyone in advance

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

Atreyus
Community Member

I solved creating a routine that seems to hear "Open shutter"

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS