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Google home is not correctly icking smart lights from smartlife

Ramas
Community Member

Hi we have 4 smart bulbs in our bedroom and these 4 are added in smartlife. I have linked my smartlife account to google home and connected. But google home has picked only lights 1,2 and 4. I have tried many times but the same. But in another room with 5 lights it correctly picked all 5 lights. What could be the reason? 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Ramas,

 

Thanks for reaching out. Let's sort this out.

 

A few questions: are you able to control your lights through that native app? Are you using a private network? If so, do you have a dual band router? Try relinking your SmartLife from the Google Home app. Also, reboot your Google Home and Wi-Fi router to refresh the connection, then use the command "OK Google, sync my devices".

 

Let me know how it goes.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Ramas,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer