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Google mini nest 2 keep disconnecting

Smarties
Community Member

Need help with this as my New nest mini gen 2 is asking me to connect via Google Home on a daily basis. I’ve a couple of other similar devices that was existing across gen 1, gen 2 and Google home but none had this issue.

 

Ive tried factory reset, reset wifi but none seems to be working

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Smarties,

 

Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this Contact Us form and let me know once you’re done?

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon. 

 

Thanks,

Juni

backgroundworke
Community Member

Hey, i had the same issue but after more then a year, i was finally able to fix that issue. Its way to easy… Please make sure that you  have a dedicated wifi ssid which only sends on 2.4Ghz and then connect your nest devices to it. is stable working since weeks now…