Google mini still linked to previous user after multiple factory resets

[cloud9developer]

I've found previous threads around this issue with no apparent solution.

I have done a factory reset multiple times, reset my router, restarted my phone and each time I get an error message when trying to re-add my Google Home Mini: "This device was previously set up by a different user, please factory reset the device."

Please advise..

[SmartHomeH-TAGS]

I think there are a couple of ways to do a factory reset.

https://support.google.com/googlenest/answer/7073477?hl=en#zippy=%2Cgoogle-nest-mini-nd-gen

Google Nest Mini (2ndGen). There is the Google Home Mini (1st Gen) too via link above.

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[cloud9developer]

I've used the factory reset button on the bottom of the speaker with and without the mic turned on. What other ways are there?

[SmartHomeH-TAGS]

I was still editing my reply when you replied. Have another look  

[cloud9developer]

Thanks, I've done the 1st method multiple times (I have a Gen 1) and just performed the 2nd method you shared above as well, both don't resolve the issue..

[SmartHomeH-TAGS]

Looks like you'll have to continue with attempts to factory reset or dispose of second hand speaker.

I searched for "change linked account" in the Google Home app help

 

[cloud9developer]

I just deleted the home app on my phone and re-installed.. Seems to have fixed the issue. Looks like a new version was available but never updated in my app store.... Thanks for replying and assisting!