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Google nest mini gen 2

Community Member

Hello i just purchased the google mini nest gen 2 to wake me up for work. I work out of town and i am currently staying at a hotel with wifi. I tried setting up the mini nest but when it gets to the part where you connect to the wifi. I selected the hotel wifi but it wont ask me for the hotel wifi password. Therefor it wont connect. Does anyone know a solution?


Platinum Product Expert
Platinum Product Expert

Chromecast, Google Home and Google Nest devices don't support these kind of Wifi systems, known as captive portals, that require you to login first to be able to access the internet. There are a couple of possible solutions for this:

  1. Check with whoever manages the hotel Wifi if they have a process to whitelist your device. They do this by allowing the unique MAC address of the device. Not all providers will be setup do this however. In addition, even this may not work on some Wifi networks, as the administrator may have enabled a security feature called client isolation, which prevents different devices from communicating with each other (i.e. your phone communicating with your device).

  2. Although unsupported by Google, you can try to use a phone or tablet as a Wifi hotspot. However, this will then use your mobile data plan, which could be expensive for you depending on the data plan you have with your carrier. Note you will need 2 devices to set this up.
    • Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.
    • Connect a second phone or tablet to that Wifi hotspot.
    • You can then use that second phone or tablet to setup your device and connect it to the Wifi hotspot on the first phone or tablet.

  3. If you're able to use  a wired network connection instead, you could invest in your own cheap router and connect your devices to that router instead.

Community Specialist
Community Specialist

Hey there,


We appreciate the steps you provided, davidking!


Jp3035, checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.



Community Specialist
Community Specialist

Hello there,


We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.



Community Specialist
Community Specialist

Hi Jp3035,


We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.