10-11-2022 09:59 AM
Cannot seem to get my Google Wi-Fi point to set up it keeps wanting to join the wrong net work… Any help greatly appreciated I’m really frustrated
10-17-2022 11:23 AM
Hi Khaas,
That certainly hasn't been easy for you ― let’s check this out.
To be clear, are these the Google WiFi routers/points or the Google Nest WiFi routers/points? Is this the first time setting it up? What is the exact message? Is the main router working as intended? Could you tell me the status of the LED lights of your Google WiFi router and your Google WiFi point?
Before doing the steps below, make sure your phone is connected to WiFi and your mobile/cellular data disabled:
For more troubleshooting steps, click this link Set up Google Wifi and Set up Google Nest Wifi.
Keep me posted.
Regards,
Dan
10-20-2022 11:34 AM
Hi Khaas,
I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?
Thanks,
Dan
10-21-2022 12:45 PM
Hi Khaas,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Best,
Dan