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Google seems is not understanding

CecyRavers
Community Member

Hello,

I've been using my Google to turn my lights on/off for over 4yrs now, I use it in English and Spanish, but the last 2 days is not following my "prende la luz" command, which means turn on the lights, and it replies me with "I'm sorry  that VEHICLE is not registered in Google app" 

So I tried to change the name on the app, and put luz instead light but didn't change.

I don't have any problem asking it in English, but there are people here who can't speak other than Spanish so it's a little bit complicated,

I haven't notice if that's the only word that Google can't understand!

7 REPLIES 7

chredd
Community Member

Same problem here! All of a sudden this stopped working yesterday (2022-12-07). 

It works fine when using the same command from my Chromecast gen 4.

VicenzoNL
Community Member

I have the same problem in Dutch with Google Home Mini and my lights. How do we fix this?

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

I'm sorry to hear you're having some concern when controlling your smart lights. A few questions: does this only happen when controlling your smart light, in a non-English command? How about other commands to other devices? By the way, what Nest speakers do you have for us to isolate if it has something to do with your speakers?  It would help a lot if you could do a sequential reboot by unplugging the power cord from your router followed by your Nest devices, then, your smart lights. Restarting your phone might also help.

 

Tell us how it goes.

 

Best,

Dan

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Dan.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

VicenzoNL
Community Member

Thanks, this is fixed. It seemed to be a server-side issue, as I changed nothing. This can be closed.

Azarco
Community Specialist
Community Specialist

Hey VicenzoNL, 

 

Thanks for updating the Community forum of your resolution — it's a big help! I'm going to mark this thread as complete and lock this now. Should you need help with Google Nest devices, feel free to start a new thread and the Community would be glad to assist you.

 

Cheers,

Alex