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Guest Network Setup Error

liz8
Community Member

I'm attempting to set up a guest network on my Google Nest Router.  I keep getting "there was and error" message.  It is not telling me how to correct this error or what the error is.  I can't find any information on it.  What would cause an error and how do I fix it.  Any help would be great.  

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi liz8,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your guest network. I'd love to know more about this. To isolate the issue, could you check the LAN IP set on your Google Wifi? Here's how to find out:

 

  • Open the Google Home app.
  • Tap Wi-Fi  > Settings > Advanced networking.
  • Tap LAN.

Looking forward to your response.

 

Thanks,

Edward

Azarco
Community Specialist
Community Specialist

Hey liz8,

 

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey liz8,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Kind regards,

Alex