HOW?Roku streaming device remote control connected to my TV.

[cls]

I have a Roku streaming stick. I'm trying to download the Roku remote on my phone. It will not let me download a regular remote. All it does is show as on off volume up volume down. I don't know what I'm doing wrong. Have you hook up the Roku to the TV? I believe I have that right now. How do I fix my remote on my phone for the Roku TV device? Please help. Thank you #

[Juni]

Hi cls,

Thanks for reaching out. Since you are having concerns with the Roku app, it's best to contact them for support. Check out this link. If you need help with your Google Home or Nest devices, please do not hesitate to reply, as I'll be locking this thread after 24 hours.
 

Regards,

Juni