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HP laptop can't connnect to Sony's Google Tv

PiyushPatil_101
Community Member

I need help!

My laptop doesn't shows Sony's OLED Google TV in the casting option or the connect option in the windows itself

It is showing for other Smart TVs like LG but not in Sony. I tried in 2 models .

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi PiyushPatil_101,

 

Thanks for reaching out to the Chromecast Community! Let's sort this out.

 

To confirm, is the device that you have is a Chromecast with Google TV (4K) or a TV with Google TV built-in? If you have a Chromecast device and the casting option isn't available in your Windows computer, please make sure you're using a Chrome browser and it's updated. Rebooting your Chromecast and Wi-Fi router might also help.

 

On the other hand, if you only have a TV with built-in Google TV, you may try to turn off/on your TV. Also, it will be best to reach out to your TV manufacturer for further help.

 

Best,

Jennifer

View Recommended Answer in original post

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi PiyushPatil_101,

 

Thanks for reaching out to the Chromecast Community! Let's sort this out.

 

To confirm, is the device that you have is a Chromecast with Google TV (4K) or a TV with Google TV built-in? If you have a Chromecast device and the casting option isn't available in your Windows computer, please make sure you're using a Chrome browser and it's updated. Rebooting your Chromecast and Wi-Fi router might also help.

 

On the other hand, if you only have a TV with built-in Google TV, you may try to turn off/on your TV. Also, it will be best to reach out to your TV manufacturer for further help.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Did those steps help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello PiyushPatil_101,

 

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer