10-25-2022 12:58 PM
Those labels are nonsense. I have four Google Homes, 1 mini and a Google TV. I've had them for years. They're now demanding that I log in to use them. I looked up the issue, it said to do a factory reset on the tv and to disconnect, then reconnect the Homes. I did all of that and spent an hour reconnecting everything. The VERY FIRST THING it told me was to log in. When I contacted the help desk the little darling told me to stop swearing at him. Thing is, I wasn't swearing at him, though I did ask him to explain why I shouldn't use the stupid thing like a football. I'd welcome any additional ideas besides a useless and time consuming factory reset.
11-04-2022 03:33 PM - edited 11-04-2022 03:34 PM
Hi LBD,
Thanks for posting and apologies for the late reply. This issue has been resolved and your assistant commands and smart home devices should work as intended. I would just like to check if you still need help with your devices?
Best,
Nikki
11-07-2022 04:02 PM
Hey folks,
@Mlabrador, thanks for the help.
@LBD, I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
11-08-2022 04:13 PM
Hello again,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Thanks,
Dan