Having trouble setting up Chromecast and connecting to new wifi

[KarlaClements]

Hi. I have new wifi but unable to change the wifi of chromecast from old to new. 

On Google home, the dongle is not not being picked up so unable to change setup. 

Plugged out and in, no reset button on dongle. "Reconnect me" keeps on being diaplayed on the TV. 

Please help. 

[kiltguy2112]

Here are the instructions to factory reset your chomecast.

https://support.google.com/chromecast/answer/6254654?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cchro...

[Juni]

Hi folks,

@kiltguy2112, thanks for the help.

@KarlaClements, thanks for posting. I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

[Juni]

Hi there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Thanks,

Juni

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni