Help! Just installed Google Fiber and cant pair 2 devices.

[StephenT]

Help! I've just had Google Fiber installed and all of my Google minis and my Google Home speaker paired just fine. I have a Nest Doorbell(battery) and one mini which were both connected previously and neither will register when adding new device. I've tried every troubleshooting tip and FAQ and it's all the same thing. Please someone make it make sense.

[Juni]

Hi StephenT,

Thanks for reaching out. I'm sorry for the trouble this has caused you. Let me help you out. A few questions: Are you using Android or iOS? Is the Google Home app updated? What message are you getting when you are trying to set up your Nest Mini? What is its distance from your Wi-Fi router?

I look forward to your response.

Regards,

Juni