cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Help in calling devices and having them recognized

ReMeLRM
Community Member

So this used to work but has since stopped. I am calling my hardware "including the name" asking to play BBC radio 2 or Spotify.... It now fails asking to supply the "device name" next time. I did supply the device name. 

 

Senario, in the kitchen asking to play BBC radio 2 on the "kitchen Display"

 

Fails

 

What can I do to resolve this?

 

4 REPLIES 4

ReMeLRM
Community Member

Removing and resetting that device to factory then adding worked but I should not need to go that.  I think it was the new tv I added to the network which caused the issue on a historic device. 

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

Thanks for being helpful, @mageau.

@ReMeLRM, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi ReMeLRM,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey ReMeLRM, 

I want to ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Thanks,
Lovely