2 weeks ago
Hello,
I need some quick help. My business location was broken into recently (July 14, 2025) and I do not currently have the nest aware plus subscription so I can see video clips far back. I would like to see who broke in but wanted to find out if a new nest aware plus subscription is done today, would it be able to show me clips/video review prior to my subscription date? Please this is urgent, and I would appreciate your quick response.
Thanks!
2 weeks ago
Google's Nest Aware subscriptions BEGIN to save video history when you purchase the subscription.
For example: "If you have Nest Aware and upgrade to Nest Aware Plus, your 10 days of 24/7 history and 60 days of event video history will start when you purchase your new subscription." (https://support.google.com/googlenest/answer/9681538)
Otherwise, Google Nest would have to be secretly saving our video history without our permission and without paying for it.
(I'm just another Google Nest customer.)