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Home automations stopped working

SRJ
Community Member

Google automations that were working beautifully all stopped working.  Is the system down?  I have not changed anything.  

3 REPLIES 3

cifuentesj
Community Specialist
Community Specialist

Hi @SRJ,


 

Thanks for reaching out and providing detailed information. I understand that you're encountering some issues with your routines. I'm here to help you find a solution together.

To assist you further, please attempt the following questions:

  • Have you experienced any power outages in your area?
  • Is this a personal or household routine?
  • Do you see an entry in the Home app feed for the routine running?
  • Is the Activate Routine toggle enabled?
  • Did you receive an error message notification or verbal response from the assistant-enabled device on which the action failed?
  • Is your personal result on?
  • Are both your Google Home app and smartphone operating system up-to-date?
  • Can the action be performed with the Google Home app or Assistant voice command?
  • What model of your Google Home device is it?
  • Did you notice another issue when you try to use the voice commands or just with the routines?

In the meantime, you can follow these articles:

Please keep me posted.


 

Warm regards,



 

Jeremy.


 

p1lhas
Community Member

I'm experiencing the same issue. when i ask the assistant on google mini or google nest hub, it does not work. But if i run the automation directly from the home app, it works.

hartpartyof6
Community Member

I find that sometimes they work and other times not. I have them working from my ipad and iphone and if the power goes out and comes back on then the timer won’t work and so there fore I am asking google to turn them off