Home / away assist

[ats543]

We use the home/away assist through the nest thermostat and also our protect smoke alarms. Historically we've had no issues with this but recently the 'away' setting has been kicking in early morning (c.6am) meaning the heating isn's coming on. We're going to bed a bit earlier, around 21-30, but it hasn't been an issue beforehand. Any ideas?

ps. we dont use the location setting on phones

[Markjosephp]

Hello ats543,

Thanks for reaching out here in the Google Nest Community Forum!

It sounds like you're experiencing an unexpected change with your Nest Thermostat's 'away' setting kicking in early morning. While you mentioned not using the location setting on phones, it might still be worth checking if any recent updates or changes in your routine have affected the thermostat's behavior. Additionally, reviewing your thermostat's schedule settings or considering your change in bedtime might require a slight adjustment. You might want to review and fine-tune your thermostat settings to align better with your new routine.

I hope this helps. Let me know if you have more questions.

Regards,
Mark