03-03-2023 01:43 PM - edited 03-03-2023 01:44 PM
Hi, successfully set up Google Hub Max on new Wi-Fi home network.
Also successfully set up Nest Camera with Floodlights.
Receiving Nest Camera notifications on phone perfectly.
Can successfully turn on camera and view manually from Google Hub Max.
NOT receiving any notifications on Google Home Hub when Nest Camera is activated by sensor etc which is what I hoped it would do!
Is this possible? I’m assuming it must be able to. Please help!
Am reasonably savvy with tech but can’t seem to find the toggle switch to allow this to happen.
Thanks 🙏
03-03-2023 03:19 PM
We've been Google Nest customers for almost 4 years, but the only notifications sent to our Nest Hubs, Nest Minis, or Nest speakers from cameras or doorbells are "Visitor announcements" (https://support.google.com/googlenest/answer/7672451) when the button is pressed on one of our Google Nest Hello Doorbells. There is no option to send camera notifications.
Customers in this forum have been asking about this non-existent feature since at least September 2021: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Where-are-the-Camera-alert-notification...
03-08-2023 02:53 PM
Hi folks,
Thanks for the help @MplsCustomer.
MS4, getting notification from your Nest Cam with Floodlight to your Nest Hub Max isn’t supported. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates.
Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Check out this link on how to file feedback.
Regards,
Juni