How do I connect google home with myq?

[Texasfed]

I can’t figure out how to add MyQ app that controls my liftmaster  garage door to Google Home. It would be great to speak commands through google home to open door, close door, and request the status of the door

[Cathal_S]

Hi Texasfed,

Have a look at the manufactures support instructions linked below for linking with the Google assistant.

https://support.chamberlaingroup.com/s/article/Link-MyQ-to-Google-Home

[MrDevanWright]

This doesn't work. There are no subscription options in the MyQ app, there's no 'Link' button in the assistant app, and when you select 'Talk to MyQ' it does nothing.

[Cathal_S]

Hi again,

Third party manufactures develope their actions to work with the Google assistant so it would be their support you need to contact if you have issues with the instructions they provide.

[MrDevanWright]

Yes, if I had even gotten to a point where their actions to control something were the problem. Currently the problem is in Google Assistants settings. When pressing Talk to MyQ, it does nothing. I'm not talking about trying to control a device, I'm talking about bringing up settings to connect to an outside source. That's a settings issue in Assistant.

[Azarco]

Hey Everyone,

Sorry if you're having trouble connecting your MyQ devices on your Google Home, let's check what's going on.

A few checklist:

1. Make sure your phone, MyQ devices and Google Home are connected to the same network and within 15-20 feet of your router.
2. Make sure your Google Home and Google Assistant apps are using the same Google Account.
3. Make sure your MyQ devices are properly set up and working on its native app.

If everything is checked, please give these steps a try:

• Uninstall and reinstall your Google Home and Google Assistant app.
• Try using a different phone.
• Reboot your device and router to refresh the connection.

Looking forward for your response.

Thanks,

Alex

[MrDevanWright]

These steps only resolve connection issues once MyQ is already programmed with Google Assistant. However, the issue at hand is the initial connection and programming of Google Assistant to a MyQ account. When attempting to launch the link from Google Assistant, Google Assistant does not load any connection settings to being the process.

[Azarco]

Hey MrDevanWright, 
 

I know how it feels when something isn’t working the way it should but since the URL portal used to link your devices with Google Assistant is managed by MyQ, we'd suggest reaching out to their support team for additional assistance.

Let us know if you have other questions.

Thanks,

Alex

[Azarco]

Hey there,

Chiming in to check if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Best,

Alex

[Azarco]

Hey MrDevanWright,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I'll be locking this thread if we won't hear back from you again in 24 hrs.

Kind regards,

Alex

[MrDevanWright]

You haven't helped with anything so it really doesn't matter.

[Azarco]

Hey MrDevanWright,

I understand how important this is for you and sorry for the trouble this has caused you. 

The URL portal where you need to sign in your MyQ account is handled by them, it's best if you can reach out to them for additional assistance. Feel free to start a new thread in the community if you need assistance with your Nest speakers and displays as I'll be locking this thread in 24 hrs

Thanks,

Alex