How to get Meross smartplug to choose 2.4hz over 5hz?

[MisterHaug]

I'm trying to setup my outdoor Meross plug and it ask me in the setup procedure to add to 2.4hz, but I have no idea how to choose between the two, it's easy on my router, there is typically two different logins, how do I set that up for Google wifi?

[EdwardT]

Hi MisterHaug,

Thanks for reaching out. The Google Wi-Fi broadcasts both 2.4 GHz and 5 Ghz simultaneously. You could just select the network name of your Google Wi-Fi network during the setup.

Let us know how it goes.

Thanks,

Edward

[MisterHaug]

Well, that's the thing, I only see one network, is there a place on the Google Wifi where I can choose 2.4GHz vs 5GHz? I'm well aware of it on routers, Eero etc, but it's not straightforward with these Google Wifi units, I'm missing something somewhere, I know, but where haha. If it's supposed to adapt to the 2.4GHz automatically then it must be broken, it simply will not connect and ends up asking me (in the app) to choose 2.4GHz, but that's not where available to pick and choose.

[Jeff]

Hi, MisterHaug.
I just wanted to jump in real fast to see if you saw Edward's last reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks

[EdwardT]

Hi MisterHaug,

Thanks for the response. Devices that support only the 2.4 GHz band (an older phone, for example), will automatically connect to the 2.4 GHz band. Most dual band devices that support both 2.4 GHz and 5 GHz will automatically pick a band based on different factors like signal strength and guidance from the mesh Wi-Fi system. If your device is not connecting, one possible workaround is to walk far enough away to get the phone to drop back to connecting at 2.4GHz.

Let us know how it goes.

Thanks,

Edward