Hunter Douglas Powerview and Google (home), Scenes are nog loaded.

[Jamaz]

There seems to be an error between Hunter Douglas powerview and Google (home). The scenes are not loaded into Google home. Does anyone have a solution for this?

[Juni]

Hi Jamaz,

Thanks for posting here in the Google Nest Community.
 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. A few things: was this working before? What is the message that you are getting from your Google Home app? Are you able to use their native app? 
 

You can reboot your phone and WiFi router to refresh the device and signal then try it again.

Keep me posted.

Thanks,

Juni

[Azarco]

Hey there,

How's it going with your Google Home and Hunter Douglas Powerview? Still having trouble with this?

Best,

Alex

[Jamaz]

Hi. Yes i can add PowerView Scenes to Google App, but it will not show up in the device list. It seems that the scenes are loaded in the Google home, but it says "Geen apparaten" No devices.

[Azarco]

Hello Jamaz,

Have you tried activating the scenes using voice commands? Have you tried the suggested steps above?

Regards,

Alex

[Azarco]

Hi there,

I wanted to follow up and see if you are still in need of any help. Let us know by updating this thread and the Community will be happy to lend a hand.

Thanks,

Alex

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Juni