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Google nest install - not working

Lizlamond
Community Member

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not sure what I dI’d wrong but when I attach the thermostat face, nothing happens. Power is on, unit is charged. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry for the late reply. I wanted to follow up and see if I could be of any help. Do you mind me asking if you have a millivolt heating system? Do you have an older gas furnace built into the wall or the floor? Please let me know, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel