Husband not visible on nest external camera

[Zashe]

Can my husband who is divorcing me control my best camera? He seems to be able to approach the house and the camera goes off as there is no video of him approaching.  I am aware that I can turn the camera off with the google home app.  My son has told me that he has the google

home app on his camera as my son saw me entering the Im house on live video.  I there fire believe my husband must have either the google home access set up in his mobile  or be controlling the camera when he visits either turbo by it off (he would know the home internet details too as he knows details eg network key and passwords).

I am feeling totally upset by this as he can affective my enter the property when I’m out and also view my every move as I’m on camera going in and out of the house. 

Anyone know for sure how he is doing this.  My 6 year old son has no reason to lie and tell me that I popped up in my running clothes on the camera on daddy’s phone when they were with him at the weekend. 

[Juni]

Hi Zashe,

Thanks for posting here in the Google Nest Community.
 

Good question, let me help you. If your Nest camera is set up under his account and has a subscription to Nest aware there is a possibility that he has access to it remotely. To transfer the Nest camera to your account, you need to ask the previous owner to remove it from their account. The camera should be removed from the Nest app or the Google Home app, whichever app it was set up in. Once he removes it, you can set up your device.

Check this link for more information.

Hope this helps.
 

Thanks,

Juni

[Azarco]

Hey there,

How's it going with your camera? We hope the information and link shared above answers your questions. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Best,

Alex

[Azarco]

Hello Zashe,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex