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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Heads up: Philips Hue Change Impacting Scripted Automations!

Hey everyone,We wanted to keep you in the loop about some recent changes related to Philips Hue sensors that might impact your scripted automations. Philips Hue has updated their sensor device configuration to use the TemperatureSetting trait (previo...

Nest Thermostat display issue

One of my new (just out of the box) nest thermostats has weird lines going through the display screen. It appears to be something internal and/or a bad devices. Does anyone have information on this ? @NewGoogleNest @googlenestco

Mmendes75 by Community Member
  • 537 Views
  • 7 replies
  • 1 kudos

Google nest not turning heat down. House stuck on 82 degrees.

Google nest not turning heat down. House stuck on 82 degrees. I tried resetting everything. I even turned the thermostat off. It says it's keeping the temp. At 40 degrees for safety, but the room temperature reads 82 degrees and it definitely feels l...

Sherada by Community Member
  • 308 Views
  • 3 replies
  • 0 kudos

Husband not visible on nest external camera

Can my husband who is divorcing me control my best camera? He seems to be able to approach the house and the camera goes off as there is no video of him approaching. I am aware that I can turn the camera off with the google home app. My son has told ...

Zashe by Community Member
  • 291 Views
  • 3 replies
  • 0 kudos

Help with Google home

Hi, I have my son setup with family link, but cannot add him to Google home, on his phone is comes up.nit.connected to WiFi, and on mine to add him it fails every time? It's a pain in the butt as he can't control.the.light in his bedroom....

Nest going to ECO at night

My Nest thermometers have recently being going in to ECO mode at night. Apparently sensing no one is home. I’ve had them for a long time and never experienced this problem. We are freezing at night as a result. Anyone have any suggestions?

DNester by Community Member
  • 443 Views
  • 4 replies
  • 0 kudos

Google Home Member Device Control

How do I limit certain Google Home members control to certain devices? Say for example there are 2 Xbox Ones in the house. I want control of the 2 via Google Home, but I want to give another Home member control of only 1 Xbox. This goes for a Nest Th...

Nanoleaf and home won't connect

So I've been trying to get my Nanoleaf setup to connect to Google home, yet every time I go to the option for it, sign in, and select allow, I get the error message "Could not reach Nanoleaf smarter series". Nanoleaf is hellbent on believing this iss...

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