We have a new router and Chromecast is saying "Can't connect to wi-fi"
How do i get the Chromecast to adopt the new password?
(I have tried using the Google Home app on my iPhone. It first says "Chromecast found". But when I click Next it says "Connection failed"
Suggests "try factory resetting your device". i don't know how to do that
Answered! Go to the Recommended Answer.
Please follow the Chromecast help center link below for instructions on factory resetting your device, then you will be able to set it up again for your new network.
Nope, i have gone to that link. it says to
On my google home device, there is no device tile. It has an option to "Set up chromecast" but - as I said in my note above - that simply leads to "Connection failed"
i must be doing something wrong, but i have no idea what it is and the links to google help have not helped, which is why i've posted something here.
Thanks for the help, Cathal_S.
HappyHenry, how's it going? Did you manage to connect your Chromecast to your new network? If there's no option to reset your Chromecast in the Google Home app, please reset it on the physical device. The instruction is also shown in the link provided by Cathal_S.
Also, try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.
many thanks for responding. fraid not so well. I changed the phone to the chromecast but it then said no connection to wifi. So i changed to back to my router and it could nto connect to the chromecast.
i can't find any way to do a rest on the chromecast itself as it has no buttons or lights.
i think i'll have to simply buy another chromecast