I need assistance with an issue preventing the Spotify app from being installed on my Samsung Galaxy

shibaskia
Community Member

Hello,

I'm reaching out for support because I'm currently experiencing an issue where I cannot install the Spotify app on my Samsung Galaxy S23 Ultra. I’ve already tried several common solutions, but none of them have worked so far.

First, I checked the available storage on my device to ensure there was enough space. I also restarted the phone, just in case temporary glitches were causing the problem. Then, I attempted to install Spotify through the Google Play Store, but the installation kept failing with no clear error message.

After that, I cleared the cache and data of the Google Play Store by going to Settings > Apps > Google Play Store > Storage, but the issue persisted. I confirmed that my phone is running the latest Android software update. When that didn’t help, I downloaded the APK version of Spotify from a trusted source, enabled “Install from unknown sources”, and tried installing it manually — but the app still wouldn’t install or launch properly.

I’ve also disabled Google Play Protect temporarily and reset app preferences to make sure no system settings were blocking the installation. Despite all of these steps, the issue remains unresolved.

I would really appreciate your help in identifying what’s causing this problem and guiding me toward a working solution.

Thank you very much for your time and support.
Best regards,

This is how I fixed it: https://spotify.techbigs.io/

 

 

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