11-16-2022 10:51 AM
I have indoor camera I see the moments but can’t hear my son talking . Can someone help
11-22-2022 06:07 PM
Hi Hienle,
I’m sorry for the trouble here. No worries, we’ll sort this out — a few questions: when did the issue start? Has the camera been exposed to outdoor weather? Has the camera suffered any drops or impacts? Is the camera exposed to direct sunlight for extended periods of time? Also, is the camera in a case or housing?
Here are the troubleshooting steps you can try:
Let me know how it goes.
Thanks,
JT
11-26-2022 10:06 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps work?
Regards,
JT
11-27-2022 10:16 PM
Hi there,
Just checking in to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT