11-06-2022 06:37 PM
Hi Can someone help with checking compatibility for NC3 Brivis Heating and Cooling System. I have attached photos.
THese are similar to the following post but mine is NC3 instead of NC6
I tried the compatibility checker it said contact support with pictures. support is never available.
cc @GarrettDS @Jake
11-15-2022 10:29 AM
Hey there,
Sorry for the late reply. I wanted to follow up and see if I could be of any help. Do you mind me asking if you have a millivolt heating system? Do you have an older gas furnace built into the wall or the floor? Please let me know, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-16-2022 01:23 AM
Hello @Jake thanks for your response. no. there is no gas furnace built into the wall or the floor. the heater though, is a gas heating and refrigerated cooling. both controlled using the same 2 wires in the thermostat.
12-23-2022 02:23 AM
hey @Jake still awaiting your response.
01-04-2023 01:40 PM
Hey there,
I am sorry once again for the delayed reply. Thank you for also providing me with that information. Taking a closer look at the pictures provided, I would recommend having a HVAC pro come out and take a closer look. There is a chance you may need to have a C wire installed to ensure the device works properly. Let me know if you have any questions from here.
Best regards,
Jake
01-09-2023 10:34 AM
Hey folks,
We appreciate your help here, Jake.
teshteshri, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Mel
01-10-2023 10:43 AM
Hi everyone,
Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Mel