Is this Google Nest community moderated to ensure threads are in the right topics/labels?

[111001010101111]

I was looking through the Sharing an automation label to look for some ideas, but it contains many threads started by people asking for help, as well as threads completely off-topic.

There are threads like that dating back to June 2022.

• Shouldn't those be in the Automation help or other appropriate label?
• If not, what's the difference between them?
• If so, what's the point of having topics if there's no moderation quality control to keep them on-topic?

We're already here because we're having a poor user experience with the Google Home devices. That poor user experience shouldn't continue in this forum.

Things like this make it seem like Google aren't taking feedback, this forum, or the Google Home products seriously. Please correct me if I'm wrong.

(Also, why isn't a library of automations available in the Google Home and Next Hub already?)

[Juni]

Hi there,

Thanks for posting here in the Google Nest Community and sorry for the late response.

We appreciate people who are keen on sharing their thoughts with us. Could you tell us more about the Home automation issue that you are experiencing so we can assist you properly? 

Check this link for more informatin about Home automation.

Looking forward to your response. 

Regards,

Juni

[Juni]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hi 111001010101111,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni