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Google Assistant

Coop03
Community Member

My google assistant is not connecting to the google home app. What should I do?

4 REPLIES 4

MsDrasby
Community Member

Make sure the iOS device is using the same network as the speakers.

EX: Home wireless network versus mobile phone network.

Azarco
Community Specialist
Community Specialist

Hello there,

 

Thanks for the assistance, MsDrasby!

 

Coop03, still need help with this? If so, make sure you're using a home private network and your devices are within 15-20 feet of your router. To make sure, what Google Home or Google Nest device you're trying to set up? Also, are you getting any message when connecting it to your network?

 

Looking forward to your response.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey folks,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Alex

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess