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JBL link 10 speaker

zahmad
Community Member

a month ago

I have JBL link 10 speaker. But I am unable to connect. I have done several tries, but it is not connecting through Google home app. 

Please tell me any solution. It was working fine. I have shifted my home a couple of months back and changed my WiFi with the same company, but unfortunately this time it is not connecting. 

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1 REPLY 1

tajennifer
Community Specialist
Community Specialist

4 weeks ago

Hi zahmad,

 

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the connection of your JBL Link 10 speaker after changing the Wi-Fi network. Don't worry; help is here. In this case, you can try the next steps to solve the situation:

  • Restart your phone: A simple reboot can often resolve temporary glitches.
  • Reinstall the Google Home app: Uninstalling and reinstalling the app can sometimes fix permissions.
  • Try a different phone: If possible, see if you can set up the speaker using another phone with the Google Home app installed.
  • Check App Updates: Ensure the Google Home app is updated to the latest version.

Please let me know how that goes.

 

Best regards,

Jenny

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