Lenovo Link Pro link address in Google Home app giving an error 404 on iPad

[Anna_banana]

Lenovo strip lights set up successfully with Lenovo Link Pro app on iPad.

But when trying to use the Lenovo Link Pro address link from the Google Home app it give a 404 error.

We want to be able to control light strip with Google Nest 2nd generation.

Thank you!

[Azarco]

Hey Anna_banana,

We're sorry to hear that you're having trouble connecting your Lenovo Link Pro account to your Google Home, let's see what's going on.

Are your lights still working on the native app? Make sure your devices are connected to the same network and within 15-20 feet of your router? Could you try reinstalling your Google Home, Google Assistant and Lenovo Link Pro apps? Since you're using an iOS device, turn on Local network access for the Google Home app. Here's how: Privacy > Local Network > Google Home app. Also, try using a different phone to see if it's isolated on your iPad.

Let us know how it goes.

Thanks,

Alex

[Azarco]

Hi Anna_banana,

How's it going with your lights and Google Home? Are you able to link your Lenovo Link Pro account to your Google Home app? 

Best,

Alex

[Azarco]

Hey Anna_banana,

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Regards,

Alex