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Light bulb by merkury unable to reconnect

tiptopmoore22
Community Member

I hope first of all I have posted this in the right place with the right content My problem is that I've moved recently and reconnected my Mercury light bulb. Connected fine. I had a smart plug on that light as well turned off the smart plug and now I cannot get my light bulb to reconnect please help me

1 REPLY 1

Alex_S
Community Specialist
Community Specialist

Hi tiptopmoore22,

 

Thanks for posting—let's get this sorted out. Can you still control the smart light bulb in the Merkury app? If not, configure its settings first and make sure that it is working on its own app. Then, unlink and relink the Merkury app in the Google Home app > Command Google Assistant to “Sync my devices”. Let me know how it goes.


Regards,
Alex