Linking Wiser to Google home app

[Rooroo]

Hi guys,

I have a Wiser hub linked with Wiser freestand switch. I'm trying to connect Wiser account to Google home app via set up device -> works with Google. Basically following Wiser instructions, (https://youtu.be/ySHXO8xpgPc). Wiser app tells me that Google Assistant is successfully authorised, but for some reason the wiser devices doesn't show up in Google Home app so that I could allocate them in correct rooms.

Any advices how I can get control over Wiser via google just like I can control all Philips Hue stuff?

[Dan_A]

Hi Rooroo,

Thanks for posting and apologies if you had a hard time.

For confirmation: are these smart switches from Wiser by SE? Are these smart switches for your lights? What Nest speakers do you have? Are all your devices on the same Wi-Fi network and under the same account? Let us know so that we can isolate your concern. In the meantime, it would help a lot if you could do a sequential reboot on all your devices, starting with your router as the main focal point. Save your Wiser devices for last. Plug them back in after 3 minutes and tell us how it goes.

For more details, check out this guide.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Regards,

Dan

[Dan_A]

Hi Rooroo,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan