Location is wrong

[rjb702]

I live in KC and if I ask Google for the tempature, she says the temperature in denver is... Then I ask her my location and she says Denver. I'm at home in KC. My address is correct in home app. And in my phone ( Samsung) and wife's (Apple).  I don't understand why it thinks we are in Co. 

It's the same thing for my wife. And I noticed a commercial on streaming tonight was from Co.  

This makes no sense. We haven't been to Co in yrs. Suggestions? 

[AndersC]

Hi @rjb702,

Thank you for reaching out to the community. I understand you're having an issue with your location being incorrectly identified as Denver, even though your address is correct in your Google Home app and your phone, which is causing local information like the temperature and commercials to be wrong. I'm happy to assist you.

Are you experiencing this issue from your phone with Google Assistant or from a Google/Nest device like a Google Nest speaker or display? If you have a Google Nest speaker or display, please let me know the model of your device(s).

You can determine the model of a Google Nest Speaker or display by comparing it with the ones shown in the article Google smart speakers and displays.

In the meantime, I recommend checking the location you have in the Google Home app by following the steps in the article Change your home and work locations in the Google Home app.

Keep me posted.

Regards,

Anders