Mini nest set up won't accept united states?

[mnick]

Trying to set up nest mini and wont accept US as a region.  Nothing happens when I hit continue?

[Mlabrador]

HI @mnick, 

Thanks for posting in the community. Let's sort this out. 

A few questions: what mobile phone are you using to set up the device? Have you tried setting this up using another mobile device? You can try to reset the device, and set it up again. On the side of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting. Keep me posted. 

Best, 

Nikki 

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni