My Chromecast hanged on G logo

[Salem2]

Hi, I have an issue.

When I start the Chromecast only the central google G logo is appearing.
Nothing else happens, I've tried to do a factory reset, but that doesn't seem to work.
Holding the button on the back when powered on doesn't do anything for 20-40-60+s

[Kimy]

Hi Salem2,

Thanks for posting here in the Google Nest Community. Since the steps you tried didn’t help, I suggest you contact our support team for further assistance or warranty claims here.

Cheers,

Kimy