Hey Johnny3,
Thanks for reaching out.
A few questions: what's the exact command and response of your Google Nest Hub when viewing your camera? How many Nest Hub devices do you have? Was it working before? Also, what's the brand of your camera?
If you haven't, try linking your camera account first to your Google Home app.
- Open the Google Home app.
- Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the dropdown arrow > choose another account or Add another account.
- Make sure the security camera is on the same Wi-Fi network as the Google Nest or Home speaker or display.
- Go back to the Google Home app's home screen.
- Verify the current home structure on the customer’s screen is the home they want to add the security camera to. To switch between homes, tap the home structure name > select the preferred home.
- Tap + > Set up device > Works with Google.
- Select the device to pair.
- When the setup is complete, tap Done.
For reference, these are the supported commands.
- "Show [camera name]"
- "What’s on [camera name]?"
- "[Camera name] on [display device name]"
- "Play [camera name] on [display device name]"
- "Show [camera name] on [display device name]"
Let us know how it goes.
Best,
Alex
