My Nest Mini to My Andriod call - no sound

[Griffinalan]

Hi Folks,

Help needed. So when I ask the Nest Mini to ring my Android phone via Meet App (both linked to the same gmail) my phone does not make a ringing sound (so I miss the call). Any ideas how to fix this?

I've tried the below to find the route cause but no joy:

 - When the Nest rings my wife's Andriod phone, her phone has a ring tone

 - When my wife rings my phone via the Meet app, my phone does make a ringing sound.

🤔

[LovelyM]

Hello Griffinalan,

Thanks for posting — let's get this sorted out.

A few questions: was this working before? When did the issue start? What troubleshooting steps have you tried?

Make sure that your Google Home app is up-to-date. Go ahead and unlink and then relink your Google Meet from the app. Check out this article for more information.

Let me know how it goes.

Best,
Lovely

[LovelyM]

Hi Griffinalan,

I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Cheers,
Lovely

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Thanks,

Dan