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My nest thermostat is not working

chachou1982
Community Member

Does anyone can help me cause my thermostat says offline and no power to wire R

1 REPLY 1

Derickf
Community Specialist
Community Specialist

Hi @chachou1982,

 

Thank you for posting in the community. I’m sorry to hear that your Nest Thermostat is offline and showing a “no power to R wire” error message. I understand how important it is for you to make your Nest Thermostat work. I'm happy to assist.

To gather the necessary information, please answer the following questions:

  • What type of Nest Thermostat do you have? The following article might be helpful: How to tell which Nest thermostat you have.
  • Have you checked if the breakers are on?
  • Have you had any power outages in your area recently?
  • When was the last time your HVAC had maintenance?

I'll be waiting for your reply.

 

Best regards,

Derick.