YI cameras not showing in Google Home

[Fatbob]

Hi

I have 5 YI home cameras in my house bought at different times. I have successfully added my YI account to Google home but it is only showing 3 of the 5 cameras in Google home. I have tried resetting and uninstalling / reinstalling the cameras but can't get them to show in Google home. The common denominator seems to be that the 2 cameras in question share the same firmware version (12.2.0.2_202212191129) whereas the other 3 are using different firmware. All the cameras are using the latest firmware for the respective model.

Any suggestions as to why they aren't showing in Google home and how I can rectify.

Thank you.

[Alex_S]

Hi Fatbob,

Thanks for posting—let's get this sorted out. Since you mention that the 2 cameras in question have a different firmware version than the 3 cameras working, it may have something to do with it. I suggest that you contact the manufacturer to check how you can get an update for the 2 cameras or if there’s anything you need to enable from their settings (on the native app) to make it work with Google Home.

Keep me posted.

Regards,
Alex