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My programme timer

Community Member

I keep resetting my thermostat timer programme and it keeps changing the programme and temperature.

All I want is to use it like an old fashioned thermostat to turn the heating on and off at a set time and be able to boost it for an hour or two when I need. 
Our gas usage has increased significantly over the last 4 years with the ‘learning’ function. We have no control any more 


Community Specialist
Community Specialist

Hello Ruth4,


I'm sorry to hear that your thermostat isn't staying at the temperature that you set. I'd love to help.

I was able to find an article that should be able to help you, so you don't have to worry about the temperature changing. Also, make sure to restart your thermostat after making the changes.

Please let me know if you have any further questions or concerns.


Best regards,


Hi there,


I'm checking back in. Were you able to do the steps from the link? I'd be glad to hear from you — I'd like to make sure everything is working.


Best regards,


Community Specialist
Community Specialist

Hey Ruth4,


We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.