Nanoleaf not linking

[Jp0286]

I am trying to add my nanoleaf back to the google home app and when i search up “nanoleaf” and tap on it, it asks for permission, I agree, after that it closed and said “account linked” before saying after 10 seconds after that, “Account linked” my light was not on there and when i go back into the “works with google” section, it is not linked.

Any way to fix?

[David_K]

Have you tried these steps?

https://helpdesk.nanoleaf.me/en-US/how-to-connect-a-google-nest-device-to-your-lights-with-seamless-...

[Azarco]

Hey Jp0286,

I appreciate the assistance, davidking.

Did the shared link above help? If not, make sure your Nanoleaf devices are working on its native app. Uninstall and reinstall your Google Home app. Also, try saying "OK Google, sync my devices. 

Let us know how it goes.

Best,

Alex

[Princesss]

Hi Jp0286, 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Princesss]

Hi Jp0286,  

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Princess