cancel
Showing results for 
Search instead for 
Did you mean: 

Need to change the volume of the alarm.

cockermom4
Community Member

We have the Google Nest Protect and we need to lower the volume on the alarm. When I looked it up it said open the google home app. I did that and then it said to touch & hold your device's tile??  I don't know what that is. If it is the white circle with the green ring around it I did that. Then I went into the settings , but on my settings I do  not have the Audio or alarms and timers on it?? and then it says adjust volume. I do not have anything like that in my settings on the top right hand side. 

Do I have the correct app on my phone?  Can you please help me with this, the loud alarm scares the death out of my dog and us lol.

 

Thank you,

Sandy 

 

   

1 Recommended Answer

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

You can not change the loudness of the Nest Protect as it is a life-saving device and, by law, must have a minimum loudness of 85 decibels

View Recommended Answer in original post

8 REPLIES 8

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

You can not change the loudness of the Nest Protect as it is a life-saving device and, by law, must have a minimum loudness of 85 decibels

Dan_A
Community Specialist
Community Specialist

Hey folks,

 

@Patrick_Caezza, thank you for the help.

@cockermom4, I hope you find the answers you’re looking for. We appreciate people who are keen on sharing their thoughts with us. We're always looking for ways to improve and we'll take this as feedback. 

 

You can use this link to submit feedback. Let me know if you have other questions or concerns, otherwise I’ll be locking this thread after 24 hours. 
 

Regards,

Dan

cockermom4
Community Member

We purchased the Nest protect and the alarm is too loud and scares my dogs.  We would like to have the voice only with no alarm, but don't know how to do it?

 

I have the app on my Iphone but when I go into settings I don't have audio or anything else on my app that would help me change to voice only.  Can someone help me with this. I tried calling the Nest and got the runaround.

 

Thank you 

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Sorry but changing to voice only is not an option.

The law requires a set tone when an alarm condition happens so it can not be turned off. You find that all types of smoke detectors are like this.

Thank you Patrick. My other question is can you turn the volume down on the alarm. When it goes off it scares the death out of my dogs.  We just want to turn the volume down on the voice and the alarm. How do we do that?

 

Thank you

Sandy

Ebedia
Community Specialist
Community Specialist

Hello everyone,

 

@cockermom4 as of the moment there's no option yet to turn the volume down of Nest Protects through the Nest App. We appreciate users who are keen on sharing with us their thoughts. We'll take this as feedback. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

@Patrick_Caezza thanks for the information.

 

Thanks,
Emerson

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Turning the volume down is again not allowed by law. All detectors of any type are required to sound at a minimum of 85 decibels which is equivalent to that of a food blender, heavy traffic while you are in the car, a noisy restaurant, or a cinema.

Dan_A
Community Specialist
Community Specialist

Hi everyone,

 

@Patrick_Caezza, @Ebedia, thanks for the help.

 

@cockermom4, seems like you have posted your concern twice, I'll be merging this on your other thread. Once merged successfully, this thread will be automatically locked.

 

Thanks,

Dan