Nest Camera Battery wont charge

[moonmullen1906]

I cannot get my Nest Camera Battery to charge.  I have it hooked up to a USB charger but it wont charge?

Help

[MplsCustomer]

@moonmullen1906 

Some other customers in this forum have reported that their new Google Nest Camera (Battery) will not charge with the charging cord that comes with the camera. If you have your charging cord plugged in with the cord feeding towards the FRONT of the camera and it still won't charge, perhaps you have either a defective camera or defective charging cord and should contact Google Nest Support for a replacement:

https://support.google.com/googlenest/gethelp

[janthadeus]

Hi folks,
 

I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.

I appreciate your help, MplsCustomer.

Thanks,

JT

[janthadeus]

Hi moonmullen1906,

Checking back in — how's it going with your Nest doorbell? Still need our help?

Regards, 
JT

[janthadeus]

Hey there,

I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.

Best,

JT